Jody Pinnock

Senior Customer Success Manager at Ivans

Jody Pinnock is a seasoned professional with extensive experience in customer success and sales across various industries. Currently serving as a Senior Customer Success Manager at Ivans since August 2022, Jody assists Enterprise Clients by managing implementations and overseeing client success initiatives. Previous roles include Customer Success Manager at Thinkific, where Jody focused on retention and client success plans, and Sales Representative at Swept Janitorial Software, managing full-cycle SAAS sales. Jody has also held positions such as Regional Sales Executive at ECi Software Solutions, Account Manager at SkillSoft, and Licensed Sales Agent at Stanley Mutual Insurance Company. Early career experiences include owning Stonecast Central and working in production management for film and television. Jody holds education from the University of New Brunswick.

Location

Fredericton, Canada

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Ivans

IVANS Insurance Solutions is a leading technology provider and longstanding partner to the property and casualty insurance industry with deep expertise in the business of insurance. We enable our P&C insurance customers to deliver more by making agency-carrier communication easier.Our data exchange and integration technology betweeninsurance carriers and agencies enables our customers to streamline operations, enhance customer service and create new business opportunities. We provide fully managed network, electronic data interchange (EDI) and agency-company interface solutions for rapid efficient information exchange and to help solve complex business issues.IVANS Insurance Solutions customers benefit from our deep insurance expertise in insurance agency-carrier relationships, business workflows, industry standards and regulations. We are committed to our partnership to the entire P&C industry with a strong customer focus and open data exchange platform as the foundation.


Employees

201-500

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