Gary Cooper

Gary Cooper, MSITM, SMC, ITIL, serves as the IT Senior Service Delivery Manager at Jacobs since February 2007, where responsibilities include streamlining operations across the US, Canada, Australia, and New Zealand for a team supporting 19,000 global customers, managing a staff of 60 across 170 locations, and championing a remote/hybrid workforce. Previous roles at Jacobs include IT Service Delivery Manager and Lead Information Technology Analyst, focusing on service level agreements and technical support. Prior experience includes positions as IT Support Specialist at Takumi Stamping, Inc., and IT Process Analyst at Siemens, with a solid educational foundation in IT Management and Leadership, and Applied Science in Information Technology.