Alan Jones

Alan Jones is an experienced professional in data engineering and customer success, currently serving as Manager of Data Engineering at JAGGAER since May 2016, leading a team in data extraction, transformation, and reporting. Prior roles include Developer in Business Analytics and Customer Success Manager, where Alan focused on client engagement and satisfaction. Previously, Alan worked at iContact as a Deliverability Strategic Advisor, addressing client needs in email marketing and optimizing campaign performance. Alan also has extensive experience in sales and account management at Windstream Communications, Sprint, USA Mobility, and Universata, showcasing a strong background in customer relations and technology solutions. Alan holds a BS in IT with a focus on Security from Western Governors University and an Associate's in Business Administration from Montgomery College.