Caroline Palkowski

Caroline Palkowski is a skilled professional with extensive experience in customer support and operations. Currently serving as a Product Specialist and Customer Support representative at Jane App, Caroline focuses on assisting clinics and practitioners through onboarding and demo calls. Previously, as a GEC Floor Supervisor and Educator at lululemon, Caroline provided technical support to over 800 educators, analyzed trends in customer inquiries, and mentored peers to enhance service quality. Caroline began a career at Tommy Hilfiger as a Sales Team Lead and Sales Associate, honing customer service and inventory management skills. Caroline holds a Diploma in Business Administration, Management and Operations, as well as a Bachelor of Arts in Political Science and Government from York University.