J.D. Power
Jeremy Samuel's work experience starts in 2000 as a Junior Developer at Teaching Network, where they worked on developing web-based tutoring software. In 2002, they moved to Venali as a Senior Developer, focusing on internal web-based applications and IP fax network development. From 2003 to 2009, they worked at MenuVantage, initially as a Senior Developer and later as the Chief Technology Officer, overseeing development operations and managing outsourcing relationships. In 2009, Jeremy joined ADP Dealer Services as the Director of Development for software applications in the F&I dealer space. From 2011 to 2013, they served as the Chief Technology Officer at ServiceBookPro, where they led the development of a software solution for managing workflow in the automotive service drive. In 2009, they took on the role of Chief Technology Officer at Superior Integrated Solutions, overseeing technical product development and delivering software solutions for the automobile industry. Jeremy's most recent role, starting in July 2021, is as the Chief Technology Officer - Darwin Automotive - Dealership Technologies Division at J.D. Power. In this role, they lead the IT and software development organization for Darwin Automotive and is responsible for bringing the company's innovative prescriptive selling tool for F&I to market.
Jeremy Samuel obtained their Bachelor of Arts (B.A.) degree in Psychology from the University of Florida, completing their studies between 1995 and 1999. Afterward, they pursued a Masters in Information Technology at American Intercontinental University from 2000 to 2002, focusing on the field of Information Technology.
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J.D. Power
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At J.D. Power we amplify the voice of the consumer, and help brands improve the value of their products and services. Together, these principles empower everyone in the global commerce ecosystem, enabling better purchase decisions – and better business results. Since 1968, companies around the world have trusted J.D. Power to generate and gather the consumer insights that illuminate and inform business success. J.D. Power quality and satisfaction measurements are based on responses from millions of consumers annually, resulting in actionable tools and insights to help the firm's clients better serve their customers and be more profitable.