J.D. Power
Lou Farrace has extensive work experience in the financial services industry. They began their career at Tecstar, LLC in 2004 as a Quality Analyst before transitioning to GfK in 2005, where they worked as a Market Research Assistant. In the same year, they also started working at J.D. Power as a Research Associate. Over the years, Lou Farrace progressed within J.D. Power, taking on roles such as Research Specialist, Research Supervisor, and Research Manager. They eventually became the Manager of Industry Analytics in the Financial Services Division before being promoted to the position of Sr. Manager of Industry Analytics, which they held until September 2022. In their most recent position at J.D. Power, Lou Farrace served as a Senior Business Analyst in the Financial Services Division.
Lou Farrace received their Bachelor of Business Administration degree in Marketing and Management from Western Michigan University's Haworth College of Business. Lou attended the university from 1998 to 2003.
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J.D. Power
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At J.D. Power we amplify the voice of the consumer, and help brands improve the value of their products and services. Together, these principles empower everyone in the global commerce ecosystem, enabling better purchase decisions – and better business results. Since 1968, companies around the world have trusted J.D. Power to generate and gather the consumer insights that illuminate and inform business success. J.D. Power quality and satisfaction measurements are based on responses from millions of consumers annually, resulting in actionable tools and insights to help the firm's clients better serve their customers and be more profitable.