J.D. Power
Miles Tullo has a diverse and extensive work experience. Miles is currently the Managing Director of Banking and Payments at J.D. Power, where they lead the sales team in North America and focuses on increasing sales to financial institutions, payments industry, and fintech customers.
Prior to their current role, Miles worked at Mastercard for several years. Miles started as the Vice President of Account Management, where they managed relationships with financial institutions such as Ally, Citizens, Navy Federal, and the U.S. Later, they were promoted to the Senior Vice President of Account Management, leading the Global Enterprise Sales and Relationship Management activities for Bank of America. In this role, they managed a team of 10 Sales Managers and Account Executives and played a crucial role in driving revenue and spend growth.
Before their time at Mastercard, Miles had a successful career at Chase. Miles held various positions, including Executive Director of Global Commercial Card and Vice President of Global Commercial Card. In these roles, they led marketing, communications, and relationship management teams for Chase's Commercial Card program. Miles also oversaw vendor management, compliance coordination, and business planning for the Commercial Card division.
Miles also has experience as the President and Co-founder of Haviland Funding, LLC, where they originated, processed, and closed mortgage and home equity loans. Miles achieved operational excellence awards and received numerous customer testimonials for their focus on customer satisfaction.
Earlier in their career, Miles worked at GE Capital as a Strategic Development Leader and Market Intelligence Manager, where they developed and delivered innovative strategies and solutions in response to market competition. Miles also held positions at United Systems Integrators Corporation and Steelcase.
Overall, Miles Tullo has a proven track record of leadership and success in various roles within the banking, payments, and financial services industry.
Miles Tullo obtained their Bachelor of Science degree in Marketing and Entrepreneurial Studies from Babson College, where they studied from 1991 to 1995. Later, they pursued a Master of Business Administration from UNC Kenan-Flagler Business School, graduating between 2001 and 2003. No specific field of study was provided for their MBA.
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J.D. Power
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At J.D. Power we amplify the voice of the consumer, and help brands improve the value of their products and services. Together, these principles empower everyone in the global commerce ecosystem, enabling better purchase decisions – and better business results. Since 1968, companies around the world have trusted J.D. Power to generate and gather the consumer insights that illuminate and inform business success. J.D. Power quality and satisfaction measurements are based on responses from millions of consumers annually, resulting in actionable tools and insights to help the firm's clients better serve their customers and be more profitable.