J.D. Power
Rex Santos has extensive experience as a Director of Customer Service. Rex started their career in 1999 at Autodata Solutions, where they oversaw all Customer Service and Technical Support operations. During their time there, they helped support over 1 million vehicle proposals and orders and received recognition for the team's service excellence. In 2014, Rex joined Chrome Data Solutions as a Director of Customer Service, and in 2017, they moved to Unity Works in the same role. Currently, they are working as the Director of Customer Service at J.D. Power, starting in 2021.
Rex Santos has a Bachelor of Science degree in Computer Science from Brock University. The duration or completion date of their education is not specified.
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J.D. Power
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At J.D. Power we amplify the voice of the consumer, and help brands improve the value of their products and services. Together, these principles empower everyone in the global commerce ecosystem, enabling better purchase decisions – and better business results. Since 1968, companies around the world have trusted J.D. Power to generate and gather the consumer insights that illuminate and inform business success. J.D. Power quality and satisfaction measurements are based on responses from millions of consumers annually, resulting in actionable tools and insights to help the firm's clients better serve their customers and be more profitable.