Shahid Alam

Technology Manager at J.D. Power

Shahid Alam has a diverse work experience spanning multiple industries. Starting in 1994, they worked as an Environmental Engineer III at RE Warner and Ass, focusing on air and water pollution, permitting, and regulations for manufacturing industries and the EPA. From 1999 to 2000, Shahid served as a Software Developer III at GST Telecom, providing business support for Oracle Financials and HR systems and developing programs and reports using SQL and PL/SQL. In 2001, they joined Time Warner Telecom as a Sr. Software Engineer, working on web-based products, such as SOC Ordering system and Customer Account Manager, using Java and Oracle. Shahid then worked at Nike Inc. from 2003 to 2004 as a Consultant, specializing in Java and Oracle development for web-based applications like NikeID and NikeID Admin Tool. In 2004, they joined Chrome Data Solutions as a Team Lead, subsequently becoming a Technical Lead. In these roles, Shahid provided support for Content Management System (CMS), developed solutions for various products, and led development and client projects. Currently, they are a Technology Manager at J.D. Power, where they began in 2022.

Shahid Alam's education history begins in 1986 when they enrolled in Bangladesh University of Engineering and Technology, earning a Bachelor of Science degree in Civil Engineering in 1991. Shahid then pursued a Master's degree in Engineering from Cleveland State University from 1992 to 1994. Following this, from 1997 to 1998, they pursued another Master's degree, this time in Computer Information Systems, also from Cleveland State University. In terms of certifications, Shahid obtained the Engineer in Training (EIT) certification from the NCEES (National Council of Examiners for Engineering and Surveying) in an unspecified year, and later went on to earn the Sun Certified Java Programmer certification from Sun Microsystems in 2004.

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Camas, United States

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J.D. Power

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At J.D. Power we amplify the voice of the consumer, and help brands improve the value of their products and services. Together, these principles empower everyone in the global commerce ecosystem, enabling better purchase decisions – and better business results. Since 1968, companies around the world have trusted J.D. Power to generate and gather the consumer insights that illuminate and inform business success. J.D. Power quality and satisfaction measurements are based on responses from millions of consumers annually, resulting in actionable tools and insights to help the firm's clients better serve their customers and be more profitable.


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501-1,000

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