Lane Leeman Cronin

Lane Leeman Cronin is an experienced Manager of Customer Success at Jellyfish, leading a team focused on enhancing customer engagement through strategic data and technology solutions. Previously, Lane held roles at Jellyfish including Program Manager for Digital Customer Success and Sr. Customer Success Manager, contributing to the establishment of the customer success function and improving customer retention metrics. Prior to Jellyfish, Lane worked as a Solution Engineer at SAP, specializing in cloud-based data management and analytics, and participated in a selective academy designed for aspiring customer success professionals. Lane's foundation in teamwork and leadership was built as a Division I athlete on the Fordham Women's Soccer Team, coupled with an academic background in Management Information Systems from the Fordham Gabelli School of Business.