Kate Wiggins

Kate Wiggins is an experienced professional in customer experience insights and analytics, currently serving as the Manager of Customer Experience Insights at JetBlue since June 2016. With a career at JetBlue that began in 2004, Kate has held various roles, including Senior Analyst positions focused on customer insights and system analytics. Key contributions include providing actionable recommendations based on customer feedback and collaborating with leadership to enhance airport performance. Earlier experience includes roles at Alsco, STSN, and Merrill Lynch, where Kate developed skills in project coordination, client management, and administrative support. Academic credentials include a Bachelor's degree in Business from Thomas Edison State University.