Roy Lor

Roy Lor is a Systems Analyst with extensive experience in digital systems support and ticketing administration within the airline industry. Currently employed at Jetstar Airways, Roy previously served as a Ticketing Systems Administrator at V/Line, where responsibilities included maintaining and enhancing the V/Net ticketing system. Prior roles at Virgin Australia included Business Transformation Systems Specialist and Leader Airline Systems, focusing on system development and aligning processes for Tigerair Australia. Notable experience also includes Commercial Systems Analyst at Scoot and Test Manager at Garuda Indonesia Citilink, where Roy implemented and migrated to the Navitaire New Skies system. Roy's background encompasses software testing and management roles at Emerson Process Management and Accenture, alongside a strong educational foundation in Information Management and certifications in CRM with Salesforce and Change Management.