Pamela Carysforth

Pamela Carysforth has extensive experience in the welfare benefits sector, serving in various roles since 2002. Currently, Pamela is a Trainer at The Benefits Training Co and a Welfare Advice Officer at Jigsaw Homes Group Ltd, focusing on delivering training and managing casework related to welfare benefits. Previously, Pamela held the position of Training and Development Manager at Housing Systems, where innovative training solutions were developed, particularly during the transition to online formats amid the pandemic. Other notable roles include Welfare Rights Officer for Lancashire County Council and Welfare Benefit Officer for Together Housing Group, both of which highlighted Pamela's expertise in welfare advice and advocacy. With a foundation in customer service and an academic background in Theatre and Professional Practice, Pamela has continuously demonstrated a commitment to enhancing welfare support across various organizations.