MD

Matthew Dennis

Customer Success Team Leader at JLA Group

Matthew Dennis has extensive experience in the customer service and insurance industry, having worked in various roles such as Customer Success Team Leader, Senior Claims Specialist, and Claims Specialist. Matthew holds a Bachelor's degree in Business Management & Leisure from The University of Manchester. Currently, Matthew is employed at JLA Group, where Matthew has held multiple management positions related to customer success and care. Prior to that, Matthew worked at Covéa Insurance handling claims and settlements.

Location

Huddersfield, United Kingdom

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JLA Group

Over 25,000 businesses across the UK trust us to install, maintain and fix the commercial appliances and devices they rely on every day, while our nationwide reach and unrivalled network of locally based engineers ensures we can meet the operational challenges they face within laundry, catering, infection control, heating, air conditioning and fire safety wherever they are in the UK. With unrivalled expertise and insight – combining the knowhow and customer-focused passion of over 1,000 employees across the country with best-in-class innovations – we’re leaders in consultancy as well as critical equipment. Setting the standards in our field for almost 50-years and now private equity-backed with ambitious growth plans even in challenging times, we continue to shape what operational and compliance partnership means for businesses of every size and sector across the UK – from care homes, hospitals, schools and housing associations to hotels, restaurants, vets, spas and sports clubs…as well as national organisations who need multiple site facilities support.