Candice Caines-Francis

Candice Caines-Francis, CPA, CISA, CRMA, serves as the Head of Strategy Global Inforce Management at Manulife since September 2017, driving a portfolio optimization agenda with a target of adding over $20 billion in market capitalization through initiatives including reinsurance and mergers and acquisitions. Prior to this role, Candice held positions as Director of Strategy, Planning & Governance at Manulife, where responsibilities included enhancing Information Risk Management policies, and as Audit Manager at the Office of the State Auditor, focusing on compliance reviews across Massachusetts state agencies. Additional experience encompasses roles at Boston Financial Data Services as a Consultant and Supervising Senior Auditor, at OneBeacon Insurance as a Sr. Auditor, at PwC as an Experienced Associate, and at BNY Mellon in Client Services. Candice holds an MBA in Accounting from Suffolk University and a BA in Human Services and Spanish from Simmons University.