Johnson Controls
Ravi Shankar is an experienced executive in the field of quality engineering and customer program strategy, currently serving as the Executive Director of Global Customer Program Strategy at Johnson Controls since July 1999. In this role, Ravi oversees the development of a global customer enablement roadmap to support strategic growth within the Building Technology & Solutions (BT&S) organization. Previous positions include Director roles in Sales Technology, Quality Systems, and Advanced Quality Engineering, where responsibilities encompassed leading initiatives aimed at enhancing customer satisfaction and product reliability, driving compliance with quality standards, and implementing strategic quality programs across various global manufacturing locations. Ravi holds an MS in Advanced Quality & Reliability Engineering from Wichita State University, an MBA in Marketing from York College of Pennsylvania, and a BS in Mechanical Engineering from the University of Mysore.
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Johnson Controls
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At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. We deliver our promise in industries such as healthcare, education, data centers, and manufacturing. With a global team of 105,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers' mission.