Nick Agneta

Nick Agneta is an experienced IT professional currently serving as an IT Helpdesk Analyst at Jones Knowles Ritchie since January 2019. Key responsibilities include providing first-line technical support, managing user accounts, and implementing solutions to streamline help desk operations. Previously, Nick worked as a Micro Computer Center Intern for Monroe-Woodbury Central School District, where computer imaging and troubleshooting were primary tasks, alongside deploying management software. Additional experience includes a Full-Stack Web Development Internship at One EPIC Place, focusing on user experience improvements, and an IT Service Desk Technician role at SUNY New Paltz, addressing campus-wide technical issues. Nick holds a Bachelor of Science in Computer Science from SUNY New Paltz and a high school diploma from Monroe-Woodbury High School.