JRNI
Tom Bailey has over 19 years of work experience in various roles. From 2006 to 2020, they held roles at Bailey Consulting (Business Consultant), Riding Gate Specialist Consultancy (Senior Account Manager), Bayside Personnel (Consultant/Account Manager - Environment & Water and FMCG), Retail Systems Australia (Regional Manager), Oracle (Major Projects Manager/Strategic Accounts Manager), International Convention Centre Sydney (ICC Sydney) (Innovation and Technology Manager), City of Sydney (Project Manager - Smart Buildings) and JRNI (Head of APAC Operations, Professional Services Manager - APAC, Senior Project Manager). In their roles, Tom has been responsible for delivering world-class SaaS products, managing local, regional and global teams, developing project management frameworks, overseeing multi-million-dollar technology upgrades, implementing high-spec AV solutions, and providing customer success/strategy.
Tom Bailey completed a Lean Six Sigma - Green Belt course at the University of Technology Sydney in 2019. Tom also holds a Agile Practitioner - (PMI-ACP & ScrumMaster aligned) certification from PMI - ACP and a Diploma in Project Management from the Australian Institute of Management, which they obtained in 2012.
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JRNI
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JRNI is an experiential relationship management (XRM) platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty.