JT Group Limited
Alex Duncan has over 25 years of experience in information management, technology, and service delivery within various sectors. Currently serving as the Field Engineering Manager at JT Group Limited since April 2020, Alex has also held positions including Voice & Data Engineering Manager and Service Delivery Transition Manager. Prior to this role, Alex was a Senior Service Delivery Manager at XMA from November 2015 to March 2020 and spent a decade at the States of Guernsey, where responsibilities included Head of Information Management and Technology, ICT Manager, and System Implementation Manager. Alex's career began at Ticketmaster, where positions ranged from Account Manager to Customer Services Supervisor. Alex holds an MSc in Information Governance and Data Protection from the University of Bath, obtained in 2010.
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JT Group Limited
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JT is a government-owned full-service global connectivity and business enterprise provider offering the full range of communications services and solutions required to connect people together and deliver excellence in customer experience. Headquartered in the British Channel Islands, JT employs over 500 people across the world and has a thriving international business providing services such as SIM swap prevention, mobile number portability, enterprise messaging and sponsored roaming. JT has a history of developing innovative products, its IoT division, created in 2014 was sold for a record sum in 2021 and the company continues to invest in other emerging technology products and services, such as Fraud Protection. In 2018 JT became the first telecoms provider globally to complete a socially-inclusive project to connect fibre-optic broadband directly to the homes and businesses of every customer in Jersey, pushing the island to the top of world-wide internet charts for broadband speeds in 2021. JT’s Sustainability Strategy sets out clear targets to reduce its impact on the planet, whilst promoting key social priorities that bring communities together. JT International website: www.jtglobal.com/International JT Enterprise website: www.jtglobal.com/business Consumer website: www.jtglobal.com/personal Careers website: www.jtglobal.com/careers Follow us Social: Facebook: www.facebook.com/jtsocial Twitter: @JTsocial or @jt_business Instagram: @JTsocial