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Richard Beaugie

Head Of Quality Of Experience For JT Group at JT Group Limited

Richard Beaugie has amassed over two decades of experience in telecommunications, currently serving as the Head of Quality of Experience for JT Group Limited since March 2013, where responsibility includes overseeing customer experience delivery. Prior to this role, Richard held various positions including Head of Operations and Head of Gigabit, managing the comprehensive implementation of fibre optic technologies in Jersey, as well as leading customer operations during the fibre switchover programme. Richard's career at Jersey Telecom spanned from January 2000 to March 2013, where positions included Head of Service Operations and Core Network Manager, further solidifying expertise in service and network management.

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JT Group Limited

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JT is a government-owned full-service global connectivity and business enterprise provider offering the full range of communications services and solutions required to connect people together and deliver excellence in customer experience. Headquartered in the British Channel Islands, JT employs over 500 people across the world and has a thriving international business providing services such as SIM swap prevention, mobile number portability, enterprise messaging and sponsored roaming. JT has a history of developing innovative products, its IoT division, created in 2014 was sold for a record sum in 2021 and the company continues to invest in other emerging technology products and services, such as Fraud Protection. In 2018 JT became the first telecoms provider globally to complete a socially-inclusive project to connect fibre-optic broadband directly to the homes and businesses of every customer in Jersey, pushing the island to the top of world-wide internet charts for broadband speeds in 2021. JT’s Sustainability Strategy sets out clear targets to reduce its impact on the planet, whilst promoting key social priorities that bring communities together. JT International website: www.jtglobal.com/International JT Enterprise website: www.jtglobal.com/business Consumer website: www.jtglobal.com/personal Careers website: www.jtglobal.com/careers Follow us Social: Facebook: www.facebook.com/jtsocial Twitter: @JTsocial or @jt_business Instagram: @JTsocial


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501-1,000

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