Jumbo Group
Manav Dham has a background in mechanical engineering and has gained extensive experience in service operations management within the electronics industry. Manav has held various managerial positions at companies such as Jumbo Electronics, Reliance Retail, HCL Infosystems Ltd., Toshiba India Pvt Ltd, Philips Electronics, Samsung Electronics, and Giesecke & Devrient. Manav has expertise in after-sales service operations, handling multiple brands, and managing service partners across different regions. Manav's focus has been on optimizing service functions to drive profitability and customer satisfaction.
Jumbo Group
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Established in 1974, the flagship company of the Jumbo Group, Jumbo Electronics is UAE’s leading distributor and retailer for IT & consumer electronics. Since its inception, Jumbo has been the chief distributor of the iconic brand, Sony in the UAE. Jumbo is also a trusted distribution and retail partner for many of the world's other leading brands. Together with its extensive network of retail stores and service centers spread across the emirates, Jumbo is a formidable force in the industry and is presently enjoying a growing distribution and retail presence in Oman, Qatar, Bahrain and Kuwait. Setting new benchmarks in customer service in the markets in which it operates, Jumbo has built its reputation through uncompromising adherence to quality and unrivalled after-care, with its dedicated 70,000sq ft. service center in Jebel Ali and 24/7 customer hotline.