Stephen B.

Stephen B. has a diverse work experience spanning over a decade. Stephen started their career as a Telecom Student Assistant at LeTourneau University, where they gained experience in installing and testing telecom infrastructure. Stephen also served as an Applied Network Technologies Intern, where they developed administration skills in a Windows Active Directory environment.

Stephen then worked as a Tech Support Specialist at Solnet Network Services, providing level 1 tech support and installing Layer 1 infrastructure for various client accounts. Stephen also dealt with issues such as virus infections, Outlook problems, and PC migration.

Next, Stephen worked as a Counter Operations Agent at Geek Squad for a brief period before joining Micros Systems as a Software Escalations Specialist. In this role, they supported escalated support cases and documented software issues.

Stephen then transitioned to a position at Johns Hopkins University, Knowledge for Health Project, where they served as a Junior Linux Systems Administrator and later as a Linux System Administrator. In these roles, they were responsible for maintaining and administering servers and services for the project. Stephen introduced git to the development workflow and instructed the development team on best practices.

Stephen then joined Rackspace as a Linux Administrator, where they worked on CentOS servers, supporting and maintaining over 30 websites. Stephen also served as an Automation Engineer, responsible for various automation tasks.

After their tenure at Rackspace, Stephen worked as a Software Developer at ObjectRocket - a Rackspace company. Stephen was involved in software development activities during their time there.

Currently, Stephen is employed at JumpCloud as a Software Engineer 3, where they continue to contribute their expertise in software engineering.

Throughout their career, Stephen has demonstrated a strong technical acumen and a passion for troubleshooting and problem-solving.

Stephen B. received their B.S. degree in Computer Information Systems from LeTourneau University between 2005 and 2009. Stephen also attended Towson University, but no information is available about their degree or field of study there.

In terms of certifications, Stephen obtained the following:

- In 2010, they obtained certifications in Linux+ (Powered by LPI), Server+, Security+, Network+, and A+ (IT Technician) from CompTIA.

- In 2014, they obtained Red Hat Certified Engineer and Red Hat Certified System Administrator certifications from Red Hat.

- Stephen also obtained the LPIC-1 certification from the Linux Professional Institute in 2010.

- More recently, in 2019 and 2020, they obtained Triplebyte certifications as a Generalist Software Engineer and Generalist Engineer, respectively.