Jim Nguyen

Jim Nguyen is a seasoned professional with extensive experience in consulting and operations management within the healthcare and financial sectors. Currently serving as a Senior Consultant at Kaiser Permanente since June 2021, Jim focuses on developing quality and service measures for incentive plans to enhance health outcomes. Previously, Jim held roles at Kaiser Permanente, including Business Consultant and Business Analyst, where responsibilities encompassed managing care delivery technology investments and optimizing procurement processes. Earlier career experiences include serving as a Senior Operations Analyst and Operations Manager at Bank of America, where Jim facilitated Six Sigma initiatives and led operational improvements, and as an Accounting Specialist and Data Processor at Wells Fargo, demonstrating expertise in financial processes. Jim holds a Bachelor of Business Administration from San Jose State University and certifications in Project Management from California State University - East Bay.