Kapture CX
Rakshita Bai has experience in customer service and CRM roles, with a focus on providing excellent service and support to clients. Rakshita has worked at companies such as Kapture CRM, Concentrix, and Dell Technologies, showcasing their communication skills and product knowledge. Rakshita Bai holds a Bachelor of Commerce degree from Seshadripuram Commerce College.
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Kapture CX
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Kapture is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. Customizable as per business needs, the CX solution is trained on the basis of historical data i.e. it helps businesses provide feasible automated responses to their queries. Kapture pursues seamless integrations with platforms - ERP, Shopify, WooCommerce, Unicommerce, Magento & Logistics Partners as well as deep integrations with cloud telephony sources - Knowlarity, Ozonetel, Exotel, and others.