Kapture CX
Vikas Garg is a seasoned technology leader with extensive experience in product development and innovation. Currently serving as Chief Product Officer and Co-Founder of Kapture CX since March 2016, Vikas has previously held key positions, including Co-Founder and CTO at ADJETTER MEDIA NETWORK PRIVATE LIMITED from December 2010 to March 2016, and Product Architect at FlightRaja Travels Pvt. Ltd. from May 2008 to December 2010. Vikas's career began as a Technical Analyst at Versata from July 2007 to May 2008. Vikas holds a Bachelor of Technology in Computer Science from the Indian Institute of Technology, Guwahati, and completed high school education at D.A.V. College and MRA SS School in Chandigarh.
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Kapture CX
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Kapture is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. Customizable as per business needs, the CX solution is trained on the basis of historical data i.e. it helps businesses provide feasible automated responses to their queries. Kapture pursues seamless integrations with platforms - ERP, Shopify, WooCommerce, Unicommerce, Magento & Logistics Partners as well as deep integrations with cloud telephony sources - Knowlarity, Ozonetel, Exotel, and others.