Brian Castro

Brian Castro is a Technical Support Engineer Level II at Kaseya since February 2023, demonstrating extensive expertise in Datto's BCDR product, particularly in server recovery during disaster scenarios. Prior experience includes roles as Shift Leader and Customer Support Specialist at Westgate Resorts from March 2018 to March 2020, where Brian managed restaurant operations and was recognized as Employee of the Quarter. Previously, at Panera Bread from December 2015 to March 2018, Brian served as Shift Supervisor, successfully overseeing staff and operations, and received Employee of the Season accolades twice. Brian holds a B.S. in Information Technology from the University of Central Florida and an A.A. in Information Technology from Valencia College.