Melissa Carvajal

Melissa Carvajal has extensive experience in contract renewal management and operations across various industries. Currently serving as Renewal Manager at Kaseya since October 2016, Melissa oversees the renewal process for over 500 accounts, generating $5M - $6M in annual revenue while enhancing customer experiences. Previously, as Onboarding Project Manager at Kaseya, Melissa guided customers through the onboarding process, tailoring experiences for optimal utilization. Prior roles include Administrative Operations Manager at Kaseya, where Melissa tracked operational costs and managed vendor relationships, and Legal Administrator at Hightower and Partners, P.A., where Melissa supervised human resources for a law firm with multiple offices. With a Bachelor's degree in Finance from Florida International University, Melissa has a strong educational foundation to support her professional endeavors.