Aya Ibrahim

Aya Ibrahim is an accomplished professional with a Bachelor of Business Administration in Business Information Systems from Helwan University Cairo, graduated in 2019. Currently serving as Operations Team Leader and Customer Success Team Leader at Kashier since October 2020, Aya has also held the position of Customer Success Specialist within the same company. Prior experience includes roles such as Travel Advisor at Teleperformance, Email and Chat Representative at Raya Contact Center, and Customer Service Representative at Digital Works Company. This diverse experience in customer service and operations highlights Aya's expertise in enhancing customer success and operational efficiency.