Kasrawy Group
Ibrahim Hegazy currently serves as the Customer Relations Manager at Kasrawy Group, a position held since August 2012, where responsibilities include managing client relationships throughout the sales and after-sales process, implementing CRM strategies to enhance customer retention, and coordinating with sales departments to address customer issues. Previously, Ibrahim was a Store Manager at Vodafone Egypt from March 2010 to August 2012, overseeing shop operations, sales performance, and staff motivation. Additionally, Ibrahim worked as a Sales Specialist at Data4host, focusing on customer satisfaction and complaint resolution. Educational qualifications include a Bachelor of Laws (LL.B.) from Helwan University, Cairo, completed in 2009.
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Kasrawy Group
Kasrawy Group started business in Egypt in the early 70’s and became main dealers for almost all the big Automakers in Egypt. The Group has wide coverage of service centers and showrooms that cover all over Egypt and ensure all our customers enjoy convenient and excellent customer service. We are proud to have the best well-trained staff in both sales and customer service and they are the main reason we had global awards in customers satisfaction. Kasrawy Group is the main dealer for almost all the big Automakers in Egypt : (Nissan, Toyota , Kia, Renault , Citroen, etc) In the year 2009, we became the Sole agent For Golden Dragon (Commercial Vehicles Brand) in Egypt & then we became the market Leader in this sector. After a long history in the automotive industry, we proudly launched SENOVA, JAC and SsangYong in the Egyptian Market by 2015. in 2019 Kasrawy group became the sole agent for Citroën brand in Egypt.