Davy Rego

Head Of Department Digital Customer Experience at KBC

Davy Rego is an experienced professional at KBC Bank & Verzekering, currently serving as the Head of Department for Digital Customer Experience since September 2007, where responsibilities include leading a team of UX experts and visual designers to enhance customer-centric approaches. Previous roles at KBC include Head of CX Strategy & Graphic Design, Policy Advisor Customer Experience, and ICT Analyst, demonstrating a strong focus on digital and omnichannel solutions. Additionally, Davy is the Owner & Media Creator at hoger, specializing in communication and video production, and has contributed to KRC Genk as the Matchday AV Producer and Head of the audio-visual team. Davy has also held various positions in academia and retail, with a Bachelor’s degree in Information Technology from Hogeschool PXL.

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KBC

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KBC Group NV is a Belgian universal multi-channel bank-insurer, focusing on private clients and small and medium-sized enterprises in Belgium, Ireland and Central Europe.


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