Jake Fieldhouse

Jake Fieldhouse is an experienced Information Technology Engineer currently employed at KCOM since October 2019, where responsibilities include providing 1st, 2nd, and occasionally 3rd Line Support while ensuring user satisfaction and adherence to service level agreements. In addition to the current role at KCOM, Jake also serves as an Artificial Intelligence Consultant at Artificial Advantage since January 2023. Jake founded Repair Ninja Hull, a small independent computer and electronics services business, in April 2014, which has served as both an additional income stream and a platform for skill development. Previous experience includes an interim role as Engineering Purchasing Manager at AB Mauri, outbound sales at Clearanswer Call Centres, and IT support at Hull City Council. Jake holds a BTEC in Engineering from Winifred Holtby School Technology College.