Paul Farey

Paul Farey is an experienced information technology professional with a career spanning over 19 years, including 14 years at KCOM in various managerial roles. As Information Technology Operations Manager, Paul oversees the IT Service Desk, supports teams, and manages service delivery, ensuring compliance with SLAs while leading IT engineers and analysts. Previous roles include Information Technology Asset Manager, where responsibilities involved asset inventory management and vendor relations, and Client Services Advisor, focusing on client engagement and service performance. Prior experience at Welcome Financial Services Ltd as Senior Customer Account Manager further contributes to a well-rounded expertise in customer service and account management.