Direct To Consumer Digital Ecommerce Intern

Are you passionate about sandals, boots, and everything in between? Do you live and breathe sustainability? Do you have a creative eye, a hunger to learn, and a KEEN interest in the outdoor industry? If you said yes to any of the above, we have the perfect opportunity for you!

Position: Direct to Consumer Digital eCommerce Intern
Location: KEEN’s Global Headquarters in Portland, Oregon (on-site)
Duration: 10 weeks

Compensation: $20/hour
Program Duration: Monday, June 16th – Friday, August 22^nd

What You'll Do:

As an Intern at KEEN (KEENtern), you’ll dive into the exciting world of footwear, innovation, and community! You’ll get hands-on experience working alongside industry experts and contribute to shaping the future of KEEN.

General Summary

KEEN’s Digital and Direct to Consumer division is a values-led, dynamic, forward-thinking e-commerce team specializing in delivering exceptional direct-to-consumer experiences. We are committed to enhancing customer connections through innovative solutions, data-driven insights, and sustainable re-commerce initiatives. Our mission is to redefine the way fans and customers engage with our products while promoting a circular economy.

Role Overview:
We are seeking a motivated and detail-oriented E-Commerce Intern to join our team. This role is perfect for someone passionate about analyzing data, creating memorable fan experiences, and contributing to re-commerce strategies. You will work closely with our e-commerce, marketing, and operations teams to drive insights and initiatives that improve customer satisfaction and foster sustainable growth.

Essential Responsibilities

1. Data Insights & Analytics

• Analyze consumer (fan) behavior and purchase trends to identify actionable insights.
  • Track key performance indicators (KPIs) across digital platforms and create regular reports.
  • Collaborate with the team to test and optimize campaigns using data-driven strategies

2. Fan Experience

• Assist in designing personalized experiences for our customer base.
  • Monitor customer feedback and suggest improvements for better engagement.
  • Support loyalty and retention initiatives by contributing to creative campaign ideas

3. Re-Commerce Initiatives (ReKEEN Program)

• Research and contribute to strategies that promote sustainable re-commerce practices.
  • Assist in coordinating resale or trade-in programs for used products.
  • Evaluate market trends to identify new opportunities for re-commerce growth

4. Collaboration & Support

• Partner with cross-functional teams to align e-commerce strategies with business goals.
  • Assist with day-to-day operations, including content updates, campaign execution, and customer communications.
  • Stay up-to-date with e-commerce and re-commerce industry trends.

Qualifications:

• Currently pursuing a degree in Marketing, Business, Data Analytics, or a related field.
• Must be enrolled an accredited college or university at the Junior, Senior, or Graduate level.
• Must be able to dedicate 40 hours/week toward the internship during normal M-F PST working hours
• Strong analytical and problem-solving skills, with proficiency in tools such as Excel, Google Analytics, or similar platforms.
• Passion for sustainability, customer experience, and innovative business models like re-commerce.
• Excellent written and verbal communication skills.
• Familiarity with e-commerce platforms (e.g., Shopify) is a plus, not required.
• Self-motivated with the ability to manage multiple projects in a fast-paced environment
• Strong organizational and prioritization skills.
• Ability to learn new software programs.
• Ability to solve problems with a positive attitude.
• Ability to work independently and on tight deadlines.
• Able to sit and/or stand at a desk and use a computer for extended periods of time.
• Proficient with Microsoft Office programs, including Outlook, Word, Excel and PowerPoint

What We’re Looking For:

We’re seeking someone who embodies our passion for creativity, sustainability, and the great outdoors. Our ideal KEENtern is:

• Passionate: Whether you’re an outdoor enthusiast, committed to sustainability, or fascinated by footwear trends and innovation, you’re excited to engage with the world around you.
• Creatively Minded: You’re detail-oriented, love bringing fresh ideas to life, and have a knack for solving problems.
• A Strong Communicator: Whether it’s collaborating with a team or presenting ideas, you know how to express yourself clearly and effectively.
• Proactive & Eager to Learn: You’re curious, ready to ask questions, take initiative, and dive into new challenges with enthusiasm.

Why Intern with Us?

Being a KEENtern means you’re not just an intern—you’re a valued part of our KEEN community. Here’s what you can look forward to:

• Meaningful Work: Tackle real-world projects that make an impact, gaining valuable hands-on experience at a globally recognized brand.
• Collaborative Environment: Partner with talented teammates and work on in a group project with other KEENterns.
• Networking Opportunities: Build connections with industry experts and mentors who can help shape your career.
• Perks & Benefits: Enjoy product discounts, a subsidized cafeteria, and an inspiring workspace.
• Outdoor Adventures: Immerse yourself in Portland – a vibrant city nestled between the mountains and the coast – a hub for all things outdoors, such as hiking, biking, rafting, camping, and climbing.

Program Requirements:

To qualify for this internship, you must:

• Be a Junior, Senior, or Graduate student
• Be eligible to work in the U.S.
• Commit to a 10-week program from mid-June through mid-August
• Dedicate 40 hours per week during standard M-F, PST working hours
• All roles are located in Portland, OR. Must be able to move to Portland during the duration of the internship if you are not already living here.
• Plan no more than four total days of vacation during the internship

Ready to Take the Next Step?
If you’re ready to take your passions to the next level and be part of a world-class team, please apply.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without cause.

Fuerst Group, KEEN and Chrome are equal opportunity employers.  We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.