KFP Total IT Solutions
Richard Clayton is a seasoned operations executive with extensive experience in the IT and communications sectors. Currently serving as the Chief Operating Officer and Head of Service at KFP Total IT Solutions since April 2024, Richard previously held the position of Director of Operations at Yorktel from January 2022 to December 2023. Prior roles include Head of Services at New Era Technology UK and Videocall Ltd, as well as Service Delivery Manager and Operations Manager at PMC. Richard's earlier career includes key positions at Azzurri Communications and Verizon Business, where roles ranged from Technical Manager to Gold Team Leader. Educational qualifications include an NVQ in Team Leader Customer Service from Henley Business School.
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KFP Total IT Solutions
We are retail. We specialise in providing in-store retail IT systems, services, solutions, project management & support platforms. With over 25 years of experience, we work with some of the biggest household brand names on the high street in fashion & hospitality sectors, building close working long-standing partnerships built on trust, expertise and a mindset for getting the job done. Our mission is simple – to provide our clients with truly integrated IT solutions that make a real difference to their business, building long-standing relationships so that we can fundamentally understand the needs of our clients. We are not a huge corporate company who may treat clients as an account number. We are neither a small one-man-band offering cheap services. What KFP offers is a perfect blend of experience, structure and a practical approach to enable us to deliver the service that all of our clients have come to expect – a professional service that gets the job done. We operate a culture in which our employees are empowered to facilitate customer satisfaction. Ownership & responsibility are deeply rooted principles. We have a strong belief in the people who work within our business, & as a result, operate a policy of promotion and personal development from within. The success of the business to date is underpinned by our valuable people, & will remain a key differentiator over the long term.