Khoros
Dereck Clark has over 12 years of experience in technical support and solutions consulting. Currently serving as a Senior Technical Support Engineer at Khoros since July 2017, Dereck previously held the position of Technical Solutions Consultant III at OpenText, where support was provided for products such as TeamSite and OpenDeploy from May 2016 to May 2017. Prior roles include Technical Support Engineer III at Hewlett-Packard, providing engineering-level support for various products, and Technical Support Engineer at HP-Autonomy. Dereck's career began as a Helpdesk Student Technician at Texas A&M University, where responsibilities included managing student accounts and relations. Dereck earned a Bachelor of Science in Computer Science from Texas A&M University, completing the degree in 2009.
Khoros
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Khoros is a digital care, online communities, and social media software that helps the world’s leading brands create customers for life. Khoros provides the most powerful platform for companies to listen, respond, and act on digital conversations — deepening customer relationships and fostering brand loyalty. More than 2,000 global brands, including 52 of the Interbrand 100 companies, manage over 500 million digital interactions daily through Khoros' software.