Khoros
Jeanette Fairless is a seasoned Technical Account Manager at Lithium Technologies since January 2018, with prior experience as a Technical Support Engineer at Jive Software from November 2015. Jeanette's expertise includes troubleshooting complex technical issues, participating in DevOps roles as an intern at Thetus Corporation, and holding various management and technical positions across several organizations, including Global Webmaster at Tektronix and Internet Manager at Lattice Semiconductor. With a strong educational background in Computer Science and Business from Oregon State University and additional training in Ruby/Rails and JavaScript from Epicodus, Jeanette Fairless has contributed significantly to the fields of web services and technical consulting since the mid-1980s.
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Khoros
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Khoros is a digital care, online communities, and social media software that helps the world’s leading brands create customers for life. Khoros provides the most powerful platform for companies to listen, respond, and act on digital conversations — deepening customer relationships and fostering brand loyalty. More than 2,000 global brands, including 52 of the Interbrand 100 companies, manage over 500 million digital interactions daily through Khoros' software.