John Gibson

Director, Product Management - Product Operations at Khoros

John Gibson has a diverse work experience spanning several companies. Currently, they are the Director of Product Management at Khoros, where they manage the PM team for their analytics platform and serves as the product owner for conversational analytics. Prior to this, they worked at HTC Vive as the Senior Director of Customer Experience VR|AR|Mobile, overseeing customer support operations, annual planning, and Voice of the Customer programs. Before that, John worked at WDS, A Xerox Company, where they held various roles such as Director of Consulting & Analysis, Technical Sales Director, Regional Training Manager, Lead Trainer, and Contact Center Operations Manager. John'sresponsibilities involved customer experience design, program management, training and quality management, and support center operations.

John Gibson attended the University of Miami from 1996 to 1999, where they earned a degree in Music Engineering. Prior to that, they attended Escola Americana do Rio de Janeiro from 1993 to 1995 for their IB/Highschool education. John also attended Escuela Campo Alegre from 1990 to 1992, although the specific degree or field of study is unknown.

Location

Lexington, United States

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Khoros

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Khoros is a digital care, online communities, and social media software that helps the world’s leading brands create customers for life. Khoros provides the most powerful platform for companies to listen, respond, and act on digital conversations — deepening customer relationships and fostering brand loyalty. More than 2,000 global brands, including 52 of the Interbrand 100 companies, manage over 500 million digital interactions daily through Khoros' software.


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1,001-5,000

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