Khoros
Luis Urgell is an accomplished social media professional with extensive experience in management and strategy. Currently serving as a Social Media Strategist and Team Manager at Khoros since January 2021, Luis leads a team of 10 while executing social media strategies for prominent global brands. Prior roles at Khoros include Senior Community Manager and Community Manager, where Luis successfully moderated large social media accounts and utilized social listening tools for major companies. As the Founder and Content Creator of Urgell Marketing, Luis developed a robust content strategy that garnered over 500,000 followers across multiple platforms. Previous experience also includes serving as Social Media Manager at PRA2MEDIA, focusing on marketing campaigns for SMEs, and founding Aurora Libros, a pioneering crowdfunding-focused publishing company. Luis holds a Bachelor's degree in English Studies from Universidad Complutense de Madrid, completed in 2019.
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Khoros
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Khoros is a digital care, online communities, and social media software that helps the world’s leading brands create customers for life. Khoros provides the most powerful platform for companies to listen, respond, and act on digital conversations — deepening customer relationships and fostering brand loyalty. More than 2,000 global brands, including 52 of the Interbrand 100 companies, manage over 500 million digital interactions daily through Khoros' software.