Khoros
Marlon Hedrick is an experienced professional in social media strategy and brand management, currently serving as an Associate Strategist at Khoros since May 2018. In this role, Marlon manages customer brands across major social networks while addressing inquiries and coordinating with teams. Additionally, Marlon has been a Social Media Coordinator for the City of Austin since September 2020 and works as a Talent Buyer and Concert Producer, booking over 35 artists for shows at the Asian American Resource Center. As Creative Director/Social Media Strategist for the Austin Asian American Film Festival from November 2022 to September 2024, Marlon developed new workflows and strategies for social media presence. Previous experience includes community management at Main Street Hub and mentoring at-risk youth at Pyxis Inc. Marlon holds a Bachelor of Arts in Asian-American Studies/American Studies from The University of Texas at Austin.
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Khoros
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Khoros is a digital care, online communities, and social media software that helps the world’s leading brands create customers for life. Khoros provides the most powerful platform for companies to listen, respond, and act on digital conversations — deepening customer relationships and fostering brand loyalty. More than 2,000 global brands, including 52 of the Interbrand 100 companies, manage over 500 million digital interactions daily through Khoros' software.