Khoros
Steve Kelley is an experienced IT professional with a background in support and engineering roles across various companies since 2002. Currently serving as an IT Support Specialist II at Khoros since 2019, previous positions include Field Engineer II at Synoptek, where significant cost savings were achieved for clients, and Service Desk Engineer, Team Lead at MicroMenders, overseeing remote support for over 150 clients with high satisfaction ratings. In earlier roles, Kelley has demonstrated expertise in desktop engineering, system administration, and network administration while managing IT needs for both large and small teams. A graduate of the University of Virginia with a BS in Computer Science, Steve Kelley has consistently contributed to operational efficiencies and client satisfaction throughout a diverse career.
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Khoros
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Khoros is a digital care, online communities, and social media software that helps the world’s leading brands create customers for life. Khoros provides the most powerful platform for companies to listen, respond, and act on digital conversations — deepening customer relationships and fostering brand loyalty. More than 2,000 global brands, including 52 of the Interbrand 100 companies, manage over 500 million digital interactions daily through Khoros' software.