Raymond Kevin Alford

Raymond Kevin Alford is an experienced IT professional with a diverse background in technical support and team leadership across various law firms. Currently serving as the Information Technology Service Desk Team Lead at King & Spalding, Raymond oversees a team of Service Desk analysts and manages incident resolution processes. Prior experience includes roles such as Lead Applications Specialist at Fisher Phillips, where responsibilities included managing a team and documentation of firm applications, and IT Support Specialist at Copeland, Stair, Valz & Lovell, LLP, focusing on user account management and inventory tracking. Raymond's extensive career in IT spans multiple positions in esteemed firms, beginning as a Network Help Desk Specialist at Skadden, Arps, Slate, Meagher & Flom LLP, and culminating in a strong technical foundation with a focus on network administration and support. Education includes studies at Rutgers University - Newark and Alliance University.