Michael Lacien

Michael LaCien is an experienced IT professional with a strong background in technical support and systems analysis. Currently serving as a Firmwide Global IT Service Desk Analyst II at Kirkland & Ellis LLP since December 2015, Michael has previously held roles such as Technical Support Analyst II at Winston & Strawn LLP and Systems Support Specialist II at Jenner & Block. With a career spanning over two decades, Michael has also worked in various capacities at McGraw-Hill Education, Phonak, and Pearson Learning Solutions, including a supervisory role overseeing a team of technical support agents. Michael holds a Master of Arts and a Bachelor of Arts in Computer Science from Governors State University, along with an Associate of Science degree from South Suburban College.