Kiwibank
Nick Burn is an experienced professional in operational management, currently serving as the Head of Operational Optimisation at Kiwibank since January 2013. In this role, Nick oversees a team of 26 individuals across two regions, managing five key card and payment functions, including digital applications and processing. Previous positions at Kiwibank include Senior Manager and Operations Manager within the same department, as well as Customer Operations Manager and Team Leader for Support Services. Prior experience includes leadership roles in claims and contact centre services at Colonial First State. Nick holds a degree from Victoria University of Wellington (1997-2000).
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