Janelle S. Allen

Janelle S. Allen, MS, is an experienced educational professional currently serving as Senior Manager of Customer Education at Klaviyo since March 2022, where responsibilities include leading customer education initiatives. Prior to this role, Janelle founded janelleallen.com (formerly Zen Courses) in July 2015, offering customized marketing strategies for online course providers and managing all aspects of the business. Janelle has held various leadership positions, including Head of Marketing at Crowdcast and CEO of CoursePointe, focusing on curriculum development and client collaboration. Janelle's extensive background includes instructional design roles at Pearson Learning Solutions and the Centers for Disease Control and Prevention, among others. Janelle holds a Master of Science in Instructional Technology and a Bachelor's degree in English with a minor in Creative Writing from Georgia State University.