Kleinanzeigen
Marco Guerreiro Jungmann is a seasoned professional in customer care and support with extensive experience in managing complex inquiries and optimizing processes. Currently serving as Team Lead Customer Care at eBay Kleinanzeigen since November 2020, Marco has progressively taken on roles including Senior Customer Care Specialist and Customer Solutions Specialist, focusing on enhancing the customer experience for business clients and collaborating with various internal and external stakeholders. Prior to this, Marco worked at PayPal from April 2014 to August 2020, where responsibilities included operational management, feature education, and fraud investigation across DACH regions. Earlier experience at Apple involved providing tiered technical support for iOS and MacOS, and additional roles in media production and project work contributed to a diverse skill set. Marco holds a degree in Media Technology from OSZ Kommunikations-, Informations- und Medientechnik.
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Kleinanzeigen
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Kleinanzeigen is a free online classifieds market that brings the joy of sustainable trade to everyone. Users buy and sell on Germany's No. 1 for classifieds mainly second-hand. In this way they make an active contribution to more sustainability. On average, more than 50 million ads are available in numerous categories – from children's supplies to electronics and real estate. Kleinanzeigen also offers small and medium-sized businesses the opportunity to present their services online. Around 35 million users per month make Kleinanzeigen one of the most widely used websites in Germany. Kleinanzeigen was launched in September 2009 as eBay Kleinanzeigen. Since June 2021, the company has been part of Adevinta, a leading global provider of online classified ads. In May 2023, the name was changed to Kleinanzeigen.