Thomas Henriksen

Thomas Henriksen is an experienced IT professional with extensive expertise in service management and infrastructure operations. Currently serving as Head of Infrastructure Operations and previously as Service Delivery Manager at KMD since June 2019, Thomas has a solid foundation built from previous roles including Incident Manager and Major Incident Manager at Nets | Denmark (2016-2019), and Service Manager at NNIT (2013-2016), where responsibilities included managing a 24/7 ServiceDesk for approximately 18,000 users. Earlier career highlights include a role as Superuser at LN Eurocom Tele Services A/S, and IT Supporter at Compare Support A/S, where Thomas honed skills in team coordination and multi-level support. Educational credentials include attendance at Frederiksværk Gymnasium og HF from 2003 to 2005.