KMS Lighthouse
Jazz Thomas currently serves as a Business Development Representative at KMS Lighthouse, focusing on knowledge management solutions within the UK team since November 2023. Prior to this role, Jazz held various positions including Merchandise Manager at Boutique Baller from February 2022 to November 2023, Merchandising Assistant at A Bathing Ape® | I.T Nowhere (UK) Limited from December 2020 to February 2022, and Regional Concession Manager at Presentedby from November 2017 to December 2020. Earlier experience includes serving as a Sales Employee and subsequently as a Trainee Account Manager at City Electrical Factors from October 2015 to July 2017.
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KMS Lighthouse
KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. We use advanced technologies and take an innovative approach to build knowledge management solutions. Our knowledge system boosts productivity and efficiency with a powerhouse of digitized knowledge that’s easy to update, collaborate, share, or provide feedback in real-time. We have a SaaS knowledge management system with native integrations to social media, product catalogs, operational systems, chatbots, virtual assistants, and open API integrations with your existing applications such as CRM, ticketing, and help desk. Lighthouse offers a rewarding KM experience for both customers and employees alike, improving loyalty and satisfaction. What’s more, we’ve built the system so that your entire team can easily navigate through it in their natural language, and adopt it effortlessly without training. Lighthouse simplifies communications, elevates customer and agent experiences, engages and inspires people. Happy agents, happy customers.