KMS Lighthouse
Yaniv Cohen has an extensive work experience spanning over several companies and industries. Yaniv is currently the GM, Head of Twilio Business Unit at Aman Group since 2022. Prior to this, they held the position of Director, International Markets Business Development at KMS Lighthouse from 2022. From 2017 to 2021, they served as the CEO and later as the Chief Sales Officer at 7-twenty.com, a global leader in digital and telephony monitoring services. Before that, they were the GM, Head of Collaboration Division at Bynet from 2014 to 2016. Yaniv also worked as a Regional Sales Director at NICE Systems from 2012 to 2014 and as the Head of Contact Center Division at TBSI from 2005 to 2012. Their earlier roles include Account Executive positions at Tadiran Telecom, Composit Communications, and Akol. Yaniv Cohen has a strong background in sales, business development, and leadership roles in the technology industry.
Yaniv Cohen earned a Bachelor of Business Administration (B.B.A.) degree with a focus on Marketing from Champlain College between 1996 and 2000. In 2018 and 2019, they pursued a program in Senior Directors and executives, specializing in Business Administration and Management, General at Tel Aviv University. Yaniv also holds additional certification in Business Administration from Champlain College.
This person is not in any offices
KMS Lighthouse
KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. We use advanced technologies and take an innovative approach to build knowledge management solutions. Our knowledge system boosts productivity and efficiency with a powerhouse of digitized knowledge that’s easy to update, collaborate, share, or provide feedback in real-time. We have a SaaS knowledge management system with native integrations to social media, product catalogs, operational systems, chatbots, virtual assistants, and open API integrations with your existing applications such as CRM, ticketing, and help desk. Lighthouse offers a rewarding KM experience for both customers and employees alike, improving loyalty and satisfaction. What’s more, we’ve built the system so that your entire team can easily navigate through it in their natural language, and adopt it effortlessly without training. Lighthouse simplifies communications, elevates customer and agent experiences, engages and inspires people. Happy agents, happy customers.