Knorr-Bremse
Burcu Karacan is a seasoned professional in order processing and customer care, currently employed at Knorr-Bremse since October 2023. Previously, Burcu served as an International Customer Service Representative at Eczacıbaşı Tüketim Ürünleri from April 2019 to October 2023, where responsibilities included managing orders for 40 countries, coordinating production timelines, and handling customer complaints. Experience also includes a role in Sales Operations at Hafele Türkiye, focusing on order entry and supply chain communication, and a Business Development Internship at Nobel İlaç that involved market research and support in key account management. Burcu began the professional career as an Accounting Intern at Wacker Neuson SE, engaging in organizational tasks related to export/import documentation. Educational background includes a degree from Marmara Üniversitesi, completed in 2017.
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Knorr-Bremse
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Knorr Bremse AG is a Germany-based company that manufactures braking systems and other subsystems for rail and commercial vehicles. It operates through two segments: Rail Vehicle Systems and Commercial Vehicle Systems. The Rail Vehicle Systems segment equips mass transit vehicles, such as metro cars, and mainline freight and passenger trains with brake systems, as well as entrance systems, heating, ventilation and air conditioning (HVAC) systems, auxiliary power supply, driver assistance systems, electrical traction equipment and control technology, among others. The Commercial Vehicle Systems segment offers products for trucks, buses, trailers and agricultural machinery. Its product portfolio includes brake systems and vehicle dynamics solutions, such as driver assistance, energy supply and distribution systems, such as air compressors, and fuel efficiency products and transmission subsystems, such as vibration dampers, among others. The Company also offers aftermarket services.