Bradley Smith

Bradley Smith is a seasoned professional with extensive experience in customer success and support across various industries. Currently serving as a Customer Success Manager at KnowBe4 since September 2019, Bradley effectively manages relationships with five different security vendors while exceeding sales targets. In parallel, Bradley holds the position of Senior Customer Service Representative at UnitedHealth Group since May 2019 and has also contributed to Tech Data in multiple roles including Solutions Associate and Business Solutions Representative since December 2016. Previous experiences include serving as an IT Consultant for PwC through AppleOne Employment Services and as a Jr. Analyst at MetLife, where Bradley supported global project coordination and compliance efforts. A background in managing criminal justice records with the Pinellas County Sheriff's Office showcases Bradley's diverse skill set. Bradley holds a Bachelor's Degree in Humanities/Humanistic Studies from the University of South Florida and an Associate's Degree in the same field from St. Petersburg College.